Coronavirus Update

14 April 2020

by Martin Malone

In light of the current Coronavirus crisis, we are pleased to be able to reassure all our clients that we are fully prepared to continue providing our services. Our systems are cloud based and for the last two weeks we have been ensuring that all our staff are able to operate from home. We have had a tried and tested business continuity plan in place for many years and it is now fully deployed.

From Wednesday 18 March most of our staff will be based at home. Because the courts and tribunals remain open, so do we for all clients who need to attend hearings. We will continue to review that daily and, of course, we will act in accordance with ongoing Government advice. For the moment, if our clients need to attend courts and tribunals, we will provide full representation and support.

Of course, we expect that some of our staff will be unavailable, primarily as a result of self-isolation, and we have procedures in place to provide cover when required.

You may find that there will be minor changes to our standard facilities. For example, we may offer phone and online consultations in place of face-to-face meetings. However, our staff are ready to provide you with full support and representation.

How to contact us

You can continue to contact us during our normal working hours (9.00 a.m. to 5.00 p.m. Monday to Friday) on our main number which is 0151 239 1000. You can also contact us at our main email address which is Most staff will also be contactable on their direct dial numbers and direct emails which you can find here.

Update – 23 March Our offices are now closed to the public, save for pre-arranged meetings in connection with court hearings which require attendance in person.

How will this affect my matter and new enquiries?

Personal Injury

The department will continue to operate as normal. However, there may be delays regarding medical and treatment appointments, but unfortunately they are outside of our control.  We suggest that you contact the medical agency or treatment provider before travelling to any appointment, in order to ensure that the appointment will still go ahead.  If you have a cough or fever, or are in a high risk group, please telephone the medical agency or treatment provider to cancel your appointment, giving as much notice as possible.

Divorce and Family Law

We continue to provide a full service, including court hearings, and will continue to do so for as long as the family courts remain open. You may find that there are very minor changes. For example, we may meet you at court instead of at our offices, but we remain ready to deal with all cases, whether urgent or routine.

Employment, Commercial and Professional Negligence Law

We continue to provide full services and you should encounter no material changes for new enquiries and ongoing matters.

In addition, we have introduced new and preferential practical advice for employees and small businesses who are worried about what the Coronavirus crisis means for them. Find out more on our Facebook page.

Incidentally, if you are worried about the IR35 changes, the Government has just announced that it’s been postponed until 2021.

Update With effect from Monday 23 March there will be no in-person hearings in the employment tribunals. We are contacting all our clients who are affected by this, to explain how their cases will proceed.

Wills and Probate

We understand that the current issues are very worrying, particularly for our older clients and enquirers. We have taken this fully on board and we can ensure you that we will continue to provide you with a full service. If you are not a fully fledged silver surfer, don’t worry! You can call us on 0151 239 1000 and we will make sure that you are put in touch with an experienced wills and probate lawyer who can help you.

Financial Mis-selling

We expect to provide you with a full service, without interruption, so you should not expect to encounter any problems.

We will update this page frequently and please remember that we ready to adapt to what is to come. We know that everyone is facing a very challenging time and our objective is to make sure that your experience of dealing with Canter Levin & Berg is as seamless as it can be. It may be that our responses may not be quite as quick as usual, but we will respond to you, just as soon as we can.


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